Privacy Policy — Penny Fausta Pharmacy Text Messaging Program

This Privacy Policy describes how Penny Fausta Pharmacies Ltd. collects, uses, and protects your personal information in connection with our Client Console and our account and appointment text messaging program.

Information We Collect

When you create a Client account we collect the following categories of information: your name and contact details (including your mobile number), your account credentials, your appointment and booking details, and your notification preferences (including whether you have opted in to text messages).

How We Use Your Information

We use this information to create and secure your account, to coordinate your care and appointments, and — only if you have opted in — to send you one-time verification codes and appointment confirmations and reminders by text message. Message delivery is performed by our SMS service provider acting on our behalf solely to transmit these messages.

Sharing Of Information

We do not sell or rent your personal information. The categories of information above may be shared only with service providers who process it on our behalf (such as our secure hosting and message-delivery providers), or where required by law. All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

Your Choices

Text messaging consent is optional. You can opt out of text messages at any time by replying STOP to any message, or by updating your notification settings in your Client profile. You may also contact us at [email protected] or 403 455 6580 with any privacy question or request.

Security And Retention

Your information is stored on secured systems, protected in transit with encryption, and retained only as long as needed to provide our services and to meet our legal and professional obligations as a licensed Alberta pharmacy.

Penny Fausta Pharmacies Ltd. · 217 – 19 St NW, Calgary, AB T2N 2H9 · See also our SMS Terms Of Service